Privacy Policy

Privacy Policy

Effective date: September 22, 2026

Sherman Oaks Dentistry, operated by Harold Perlaza, DDS, A Professional Dental Corporation (“we,” “us,” or “our”), respects your privacy. This policy describes how we handle information submitted through our website, appointment and inquiry forms, calls, and text message program. It does not replace any Notice of Privacy Practices that applies to your dental records or care. Please contact our office if you need that notice.

Information we collect

Depending on how you interact with us, we may collect your name, contact details, appointment preferences, messages you send us, information you provide in forms, and records of our communications with you. Our website may also collect technical information such as device type, browser, IP address, and basic usage data through cookies or similar tools.

How we use information

We use information to respond to inquiries, arrange and manage appointments, provide requested follow-up, operate and improve our website and services, protect our systems, and meet applicable legal obligations. We may use your contact details to communicate with you through the channel you choose or authorize.

Text messages and consent

If you separately and voluntarily agree to receive texts, Sherman Oaks Dentistry may send appointment-related messages, such as scheduling updates, confirmations, reminders, and follow-up about your inquiry or visit. Message frequency varies. Message and data rates may apply. Consent to texts is optional and is not required to receive dental care. Reply STOP to opt out or HELP for assistance. You may also contact our office at (818) 784-0763 or smiles@shermanoaksdentistry.com. Opting out of texts does not cancel an appointment or prevent us from contacting you by another appropriate method.

Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, or transferred to another business for its own marketing. We may use service providers solely to deliver and manage communications on our behalf, subject to appropriate restrictions.

When information may be shared

We may provide information to service providers that help us operate the website, schedule care, manage communications, and support our practice. We may also disclose information when required by law, to protect rights or safety, or in connection with authorized care and practice operations as permitted by applicable law. Our service providers may use information only to perform services for us; they do not receive your SMS consent for their own marketing.

Retention and security

We retain information for as long as reasonably needed for the purposes described here and as required by applicable law. We use reasonable safeguards to protect information, but no online transmission or storage system can be guaranteed completely secure.

Your choices and requests

You can decline optional SMS consent and still submit an appointment or inquiry form. You can stop texts at any time by replying STOP. You may contact us to ask about your information or choices available under applicable law. If you use a form or email, please avoid sending urgent medical information; call the office for time-sensitive matters.

Other websites and policy updates

Our site may link to third-party services. Their privacy practices are governed by their own policies. We may update this policy from time to time; the effective date above will show the latest version.

Contact us

Sherman Oaks Dentistry
4955 Van Nuys Blvd, Suite 202
Sherman Oaks, CA 91403
Phone: (818) 784-0763
Email: smiles@shermanoaksdentistry.com

For the terms governing this website and our SMS program, see our Terms and Conditions page.